Thank you for choosing Charterly for your CFA® exam preparation. We strive to provide the highest quality mock exams and study materials available.

1. Strict No-Refund Policy

Once a purchase is made and access is granted to our premium platform, the transaction is considered final. We do not offer refunds, exchanges, or prorated cancellations for any of our subscriptions or one-time purchases.

2. Why We Do Not Offer Refunds

Unlike physical goods, digital intellectual property cannot be “returned.” Upon purchasing a Charterly premium plan, you gain immediate, irrevocable access to our proprietary mock exams, detailed solution rationales, and analytics algorithms. Because this content can be immediately consumed or saved, we cannot reverse the delivery of the product.

3. Free Trial Available

We highly encourage all prospective users to thoroughly evaluate our platform using the Free Tier before making a purchase. The Free Tier provides access to trial sample questions and flashcards, allowing you to fully gauge the quality of our content and the functionality of our interface to ensure it meets your expectations prior to committing to a paid plan.

4. Technical Issues

If you experience any technical difficulties accessing your purchased content, our support team is committed to resolving the issue promptly. Technical issues do not constitute grounds for a refund. Please reach out to us at support@charterly.in for assistance.