How can we help your CFA® journey?
Search answers across all platform features: Study Notes, Ava Neural Audio, QBank, CBT Mocks, Alpha AI, and Packages.
Notes & Neural Audio
102 module notes, Ava neural podcasts, and executive formula cheat-sheets.
QBank & CBT Mocks
2,000+ practice questions, 3 Exam-Day Style CBT mocks, and pacing analytics.
Packages & Bundling
Premium Access vs. Premium Plus, notes add-on (+₹2,000), and upgrading.
Alpha AI & Calculator
24/7 AI Smart Tutor, BA II Plus keystrokes, and calculation screenshot parsing.
Flashcards & LOS Analytics
Spaced-repetition 3D formula flips and real-time topic readiness diagnostics.
Account & Billing
Password reset, Razorpay payments, invoice downloads, and exam windows.
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Study Notes & Ava Neural Audio
4 ArticlesOur Study Notes Suite provides high-yield conceptual coverage across all 102 official CFA® Level I Learning Modules. Each reading includes:
- Clear Conceptual Breakdowns: Eliminates textbook fluff and focuses directly on exam-tested Learning Outcome Statements (LOS).
- Step-by-Step Formula Derivations: Mathematical proofs formatted clearly so you understand the logic behind equations.
- BA II Plus Keystroke Guides: Exact calculator button sequences mapped next to every financial calculation.
- Executive Summary Cheat-Sheets: 15-minute high-yield summary blocks ideal for fast pre-mock review.
Ava Neural Audio Briefings are executive-style audio podcasts recorded for every single reading in the official curriculum. Narrated by Ava’s high-retention neural AI voice, they translate dense financial formulas and institutional concepts into conversational, audio-friendly explanations.
Designed for busy working professionals who want to turn commuting, walking, or gym sessions into productive study hours without staring at a screen.
Yes. The Charterly audio engine is fully mobile-optimized. You can lock your phone screen, switch apps, or use headphones, and playback will continue seamlessly. It includes playback speed controls (1.0x, 1.25x, 1.5x, 2.0x) and quick 15-second skip buttons.
Yes! If you are already enrolled in our Question Bank or studying with other materials, you can purchase the standalone CFA Level 1: Study Notes & Audio Upgrade (Product #35486) for a flat ₹2,000. It unlocks instant unlimited access to all 102 module notes and all Ava audio briefings through the end of your exam window.
2,000+ Exam QBank & CBT Mocks
4 ArticlesThe Question Bank contains over 2,000+ vetted practice questions mapped across all 10 official CFA® Level I curriculum topic areas. Every question follows the strict 3-option multiple-choice format used by CFA Institute.
Each question features a detailed solution breakdown explaining why the correct choice is valid, why incorrect choices are distractors, and the exact BA II Plus calculator steps required.
Our CBT Mock Exam simulator replicates the official exam-day computer-based testing (CBT) interface: two 2-hour 15-minute split sessions (Morning and Afternoon), strict countdown timers, question strike-throughs, flagging, and color-coded answer navigation.
Both Premium Access and Premium Plus candidates get 3 Full CBT Mock Exams with detailed post-exam pacing and accuracy diagnostics.
Yes, you have two flexible ways to reset practice questions:
- Directly from the Reading: You can reset practice questions specifically from within any individual reading itself, allowing you to re-attempt questions for that specific topic without clearing your overall platform progress.
- From My Account: To reset the full progress of your entire account (all readings, mock exams, and analytics history), visit My Account and click the “Reset Progress” button to restart completely fresh.
Packages, Bundles & Upgrades
4 ArticlesCharterly offers two core tiers for each exam window:
- CFA Level 1 Premium Access (Starting @ ₹4,999): Practice-focused arsenal including 2,000+ QBank questions, 3 Exam-Day Style CBT Mock Exams, Alpha AI 24/7 Smart Tutor, 3D Formula Flashcards, and LOS Readiness Analytics.
- CFA Level 1 Premium Plus (Starting @ ₹6,999): All-in-One Flagship Bundle including everything in Premium Access PLUS the complete 102 Module Study Notes Suite and Ava Neural Audio Briefings.
On the Premium Access course page, you will find an interactive “Bundle Study Notes & Audio Suite (+₹2,000)” checkbox directly above the Add to Cart button.
When you check this box, the total price updates live to reflect the bundle (e.g. ₹4,999 + ₹2,000 = ₹6,999), and clicking “Add Bundle to Cart” automatically bundles both the Course window and the Study Notes into your cart together.
Yes! Once enrolled in Premium Access, you can add the Study Notes & Audio Suite at any time directly through your Course Selection portal for just the flat ₹2,000 difference. You never pay for duplicate features.
You can choose any active official exam window: February, May, August, or November. Your dashboard and platform access remain fully active through the final exam date of your selected exam window month.
Alpha AI Tutor & Calculator Guides
3 ArticlesAlpha AI is your built-in 24/7 tutor embedded directly into practice questions and study notes. If you are stuck on a difficult formula or institutional concept, Alpha AI parses the exact question context and gives you customized analogies and hints without revealing the answer immediately.
The actual CFA® exam allows only approved calculators, with the Texas Instruments BA II Plus being standard. Every time a calculation appears (TVM, bond duration, NPV/IRR, depreciation, cash flows), Charterly provides the exact button sequence: e.g. N, I/Y, PV, PMT, CPT so you build muscle memory for exam day.
Yes! Alpha AI is fully multimodal and equipped with 1-tap instant assistance across the entire platform:
- Image & Screenshot Upload: The Alpha AI chat widget includes a camera/upload button. You can upload an image or screenshot of any complex financial table, balance sheet, or formula, and Alpha AI will analyze the image and walk you through the math step-by-step.
- 1-Tap Detailed Explanation: Every single question features a dedicated 1-tap button that instantly prompts Alpha AI to generate a step-by-step breakdown explaining why the correct choice is right and where common pitfalls lie.
3D Flashcards & LOS Analytics
2 ArticlesOur 3D Interactive Flashcards use spaced repetition algorithms to test your memory on essential formulas, financial ratios, and definitions. With realistic 3D flip animations, you can flag cards as “Mastered” or “Review Needed” to rapidly drill formulas in your final weeks before test day.
Charterly tracks your performance down to individual Learning Outcome Statements (LOS). The analytics dashboard displays your score distribution across all 10 CFA curriculum topics, predicts your exam-readiness score, and automatically recommends which readings need review.
Account, Billing & Payments
4 ArticlesWe process payments securely through Razorpay with 256-bit SSL encryption. We accept all major Credit Cards, Debit Cards, Netbanking, UPI (Google Pay, PhonePe, Paytm), and digital wallets.
Immediately after checkout, an automated confirmation invoice is sent to your registered email. You can also view and download PDF invoices anytime by logging into your account and visiting My Account > Orders.
Visit the Login Page and click “Forgot Password”. Enter your registered email address, and an automated password reset link will arrive in your inbox within 60 seconds.
We operate with complete transparency under our official 7-Day Refund Policy:
- 7-Day Eligibility Window: Refund requests must be submitted via email within seven (7) calendar days of your original transaction timestamp.
- 20% Consumption Threshold: While reviewing refund requests within the 7-day window, our system audits your account usage status. If more than 20% of the material has been accessed or consumed (including curriculum study notes, practice questions, or mock exams), a refund is strictly not applicable.
- Administrative Cancellation Fee: Approved refunds under the 20% consumption threshold are subject to a mandatory 20% administrative cancellation fee deducted from the purchase price (resulting in an 80% net refund).
- After 7 Days: Due to immediate digital content access and AI compute allocations, requests submitted after the 7-day period has elapsed are strictly non-refundable.
To submit a refund request within 7 days, email support@charterly.in with your registered email and Order ID.
Still have questions?
Our academic support and technical team is here to assist your preparation. Reach out and we’ll reply within 24 hours.
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